Return & Refund Policy

1. 1. 1. Returns

We accept returns of unused and undamaged items within 30 days of the delivery date. To initiate a return, please contact our customer service team at info@chronosselect.co to obtain a return authorization and shipping instructions.

Returned items must be in their original packaging, with all tags attached, and accompanied by proof of purchase. We reserve the right to refuse returns that do not meet these criteria.

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.

1. 1. 2. Refunds

Once your return is received and inspected, we will process your refund within 10 business days. Refunds will be issued to the original method of payment used for the purchase.

Shipping charges are non-refundable, except in cases where the return is due to an error on our part or a defective product.

1. 1. 3. Exchanges

If you would like to exchange an item for a different size, color, or style, please contact our customer service team at info@chronosselect.co to arrange for an exchange. Exchanges are subject to product availability.

1. 1. 4. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team within 10 days of delivery to arrange for a replacement or refund. We may request photo evidence of the damage or defect for our records.

1. 1. 5. Return Shipping Address

Please ship all returns to the following address:

Bapha Singha Trading Limited
Sovereign Place, 117 Main Street, Gibraltar, GX11 1AA.

1. 1. 6. Contact Us

If you have any questions or concerns about our Return & Refund Policy, please contact us at info@chronosselect.co.

This Return & Refund Policy ensures clarity and fairness for both you and your customers when handling returns and refunds. Let me know if you need further adjustments or if there’s anything else I can assist you with!